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Scorpion Virtual Help Desk > Knowledge Base > How Do I Obtain My UTB Email Account  

How Do I Obtain My UTB Email Account

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A UTB email account is available to all UTB students enrolled in a credit-based class.  

Returning Students:

If you were registered for a previous semester – and – you had previously activated/used your email account, it is automatically renewed.   In this situation, you do not need to do anything.  Your email account is still valid.

New Students:

A script is ran on the first day of each semester which automatically creates an email account for most new students.   You must be currently enrolled at the time the script is ran in order for your account to be created.

Use the same credentials as for Blackboard and Scorpion Online.  Click here for log in help.

Request an email account:


If after the first day of class you receive error, 500 - Internal Server Error, when you try to log into Webmail, this indicates that for some reason your account was not created.  To manually request an email account, log into Blackboard and then click on the link shown below (scroll down a bit and you will see it on the right side):


Image of Email Request Webpart on Blackboard

Complete the web form request and your email account should be created in 1-2 business days.


Here is a link to an online training module-->  Webmail TutorialClick once on the link - depending on your computer and network, it may take a few moments to load.

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Last modified at 1/30/2014 11:41 AM  by Donna Ceglar